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Customer reviews

  • Saved over 30%

    William B.

    We love the free electricity from 8 p.m. to 6 a.m. We’ve saved over 30% on our electricity using the Truly Free Nights plan.
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  • Renewable sources

    Ryan H.

    I’ve been really happy with Green Mountain Energy so far. I’m excited to know that my energy use is coming from renewable sources!
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  • Affordable pricing

    Megan B.

    Easy-to-use web portal with useful insights into my electricity usage! Affordable, consistent pricing.
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  • One rate

    Jeannie W.

    I don’t understand why most energy companies charge you [different rates for using more or less than 1000 kWh a month]. Cirro charges one rate, no matter what.
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  • Amazing

    Joe W.

    Amazing, competitive prices and customer service.
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  • Great product

    M. K. B.

    The setup was seamless, the product is great, it feels good being green and I now try to be more energy-efficient, too.
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  • A positive experience

    Sarah S.

    We’ve been customers for 11 years. When we got solar panels, you helped make it an easy transition. Your rates are low compared to others.

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  • Lower bills

    Gabriela O.

    My bills are lower than with my previous energy provider! I can pay my bill over the phone with ease, and I like the email reminders.
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  • Very helpful

    Sue M.

    [Cirro reassured me] that I was not exposed to crazy spikes in electric bills. Thank you for protecting your customers!
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  • Very reliable

    Lynn C.

    I’ve had your service for over 20 years and always found you to be very reliable. No complaints.
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  • A breeze

    Jet J.

    They made setup, paperless billing and AutoPay a breeze. I love the weekly usage summaries — they make budgeting a snap.
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  • Free weekends

    Brittany D.

    Good service, and the price is reasonable for our family. We enjoy our free weekend time so we can do a big bulk of laundry without running the bill up.
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  • Excellent rates

    Raghu R.

    I’m real pleased with Discount Power. We signed up for two years and I’m glad we did. Excellent rates and good service.
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  • Wonderful

    Janice C.

    Wonderful customer service. Cirro has always been responsive [and] José went above and beyond to make sure the new plan was properly confirmed.
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  • Saved us a lot

    Joshua N.

    The Truly Free Weekends plan has saved us a lot of money. I occasionally brag about how low my energy bill is.
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  • Love their integrity

    Ora B.

    When other energy companies were raising rates during the freeze, Direct Energy stated that my bill would not be raised. I love their integrity and honesty.
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  • Fair pricing

    Howie B.

    Fair pricing, great service. Highly recommended.
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  • Excellent service

    Jero C.

    I am glad that I chose Green Mountain; [the electricity] service has been outstanding, and the customer service is excellent.
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  • Thank you

    Ingrid M.

    Dylan was very prompt and courteous during this Houston storm! Thank you so much for your fast replies and for caring!
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  • Saves us money

    John N.

    We are taking advantage of the free nights program. We have decreased daytime energy use. That saves us money and puts less strain on the grid.
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