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Privacy Policy

Everything Energy (“Company” “We” “Us” “Our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy (“Policy”) outlines the information we may collect about you or that you may provide to us and discloses our practices for collecting, using, retaining, and sharing your information. In addition, this Policy describes choices you may have to control your information and your privacy preferences. We will not use or share information except as specified in this Policy or as permitted by law.

Our Website (“Website”) is owned and maintained by NRG Energy Inc. (“NRG”). For more information about how your information may be shared with NRG and its affiliates, see Disclosure and Sharing of Your Information.

Application of Policy

This policy outlines:

Please read this Policy carefully to understand our practices regarding your information and how we treat it. This Policy may change from time to time (see Policy Changes). Your continued use of this Website or after we make changes is understood as your acknowledgment of those changes, so please check the Policy periodically for updates.

Information We Collect and How We Collect It

We collect several types of information from and about you, including:

We collect this information:

Information We Collect Through Automatic Data Collection Technologies

Like many websites and online services, we use “cookies” and other tracking technologies such as web beacons and pixel tabs (collectively “Automatic Data Collection Tools”) to personalize your use of our Website and to provide you with a better and faster user experience. We allow our service providers to utilize Automatic Data Collection Tools for analytic and marketing purposes. Some of the Automatic Data Collection Tools we use are associated with your customer account and others are not. We may use “session cookies” (cookies that last until you close your browser) or “persistent cookies” (cookies that last until you or your browser delete them).

We also automatically collect Usage Information and other technical information about how you use and navigate our Website, apps or other online services, such as your IP address, equipment you use to access online services (such as a browser or mobile device), time of your use, what features are used, how long you spend on our online services and other “clickstream” information.

If you are concerned about the use of Automatic Data Collection Tools, you may be able to direct your browser to reject cookies or to notify you and seek approval whenever a cookie is being sent. You may also delete a cookie manually through your browser or other programs. If you are using a mobile or wireless device to access our Website, your mobile or wireless carrier may use cookies or unique identifier headers to transmit certain information about you to third parties. Contact your mobile or wireless carrier to change or opt out of such setting if possible. Note that some parts of our Website may not function properly or may not be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.

How We Use Personal Information

We use information that we collect about you or that you provide to us, including any Personal Information:

Sharing Your Information

We do not sell or rent your information, but we may share or disclose your information with our affiliates, service providers, or other third parties that work with us as described below.  For any purpose not specified in this Policy, we will provide specific notice or ask for your consent before we share your Personal Information.

Sharing Information with our Affiliates

Everything Energy may share your Personal Information with our affiliates for purposes described in this Policy, including providing and marketing products or services that may be of interest to you. When required by law or regulation, we will provide you with specific notice or ask for your consent before we share your information with our affiliates.

All services and products available throughout our Website are provided by our affiliates. When choosing to purchase products or services from an affiliate, you must take into consideration that you will be transacting business and enrolling in a product or service directly with that affiliate and that your Personal Information will be treated in accordance with that affiliate provider’s privacy policy, which you can review on the affiliates’ website for details and information about their privacy practices.  You can learn more about our affiliates by going to www.nrg.com

Sharing Information with Third Parties

We may also disclose Personal Information that we collect, or you provide as described in this privacy policy:

We may disclose aggregated information about our Website users and information that does not identify any individual, without restriction.

Choices About How We Use Your Information

We strive to provide you with choices regarding the information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Accessing and Correcting Your Information

You can request to review and change your Personal Information by emailing us at info@everything.energy.com

Subject to applicable law, you may have rights to request access to, correct, or delete your Personal Information, or to object to certain processing of your Personal Information. If you have such rights under applicable law, you may send us requests to exercise those rights by email at info@everything.energy.

If you are a California resident, California law may provide you with additional rights regarding our use of and sharing of your personal information. To learn more about your California privacy rights, please review our Privacy Notice for California Residents.

Retention of Your Personal Data

We will retain, use, and store your personal information for as long as necessary to fulfill the purposes we collected it for or for as long as it is permitted or required by law or regulation; to comply with our business requirements and objectives, and legal and regulatory obligations; to mitigate and resolve disputes; and to enforce our agreements.  If these purposes no longer apply, we will destroy, deidentify, or anonymize the information in accordance with our internal policies and applicable law.

Data Security

Protecting your information is a top priority, and we have implemented physical, administrative, and technical safeguards and security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of personal information under our control. However, the internet and electronic communications always involve risks to personal information and safeguards cannot prevent all loss, misuse or alteration of personal information. In the event your information is compromised, we will notify you in the most expedient time reasonable under the circumstances and where required under law.

Links to Other Websites

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We encourage you to read the privacy notice of every website you visit.

Use of Website by Children

Our Website is not intended for children. We do not knowingly collect personal information from children without parental consent. If we learn we have collected or received personal information from a child under the applicable age of consent without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child, please contact us at info@everything.energy.com

Policy Changes

We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page. You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Policy, you can contact us: