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  • What service does Everything Energy provide?

    Everything Energy is an electricity broker. Our shopping website helps customers in the areas of Texas open to retail electric competition find the electricity plan that works for them.

  • Do I need to pay Everything Energy to use its shopping website?

    No. The Everything Energy site is free to use for all shoppers.

  • Does Everything Energy receive compensation from Retail Electricity Providers (REPs) for the services provided on this website?

    Everything Energy has agreements with the partner REPs represented on this site. When an electricity shopper follows a link from Everything Energy to a REP, and then completes an enrollment with that REP, Everything Energy receives a commission.

  • Is Everything Energy affiliated with any Retail Electricity Providers (REPs)?

    Everything Energy is affiliated with the following retail electricity providers in Texas: Reliant Energy Retail Services LLC, Green Mountain Energy Company, Direct Energy LP, Direct Energy Business LLC, First Choice Power LLC, CPL Retail Energy LP, Stream SPE LTD, US Retailers LLC (d/b/a/ Cirro Energy and Discount Power), WTU Retail Energy LP, and XOOM Energy Texas LLC.

  • Is Everything Energy registered with the Public Utility Commission of Texas (PUCT)?

    Yes. Everything Energy is registered with the PUCT as an electricity broker (BR210182). In the unlikely event that Everything Energy is unable to resolve an issue you have had with our service, you can contact the PUCT at (888) 782-8477 or via email at customer@puc.texas.gov.

  • What do I do if my power goes out?

    In Texas, your TDSP maintains the power lines, utility poles, and electricity infrastructure necessary to deliver the power you purchase from your REP.  Always notify your TDSP during an outage so they can resolve the issue.

    Here are some contact resources for Texas TDSP.

     

  • What is a TDSP?

    TDSP stands for Transmission and Delivery Service Provider. These utilities own the poles and wires that deliver electricity to homes and businesses. They also own the meter that tracks electricity usage, and provide the usage information for monthly billing.

    In the deregulated areas of Texas, where consumers sign up with a Retail Electricity Provider (REP), the TDSP bills the REP for their fees, and the REP will pass this on to the consumer. Sometimes called Delivery Charges, these fees are regulated by the Texas Public Utilities Commission. TDSP charges differ, depending on where you live, but you can find the charges at the top of the EFL for any plan.

  • What is a fixed-rate energy plan?

    With a fixed-rate energy plan, the price you pay for electricity each billing period will not change for the duration of your contract.

    However, the price that your TDSP charges to deliver electricity to your home may change. This can only happen if the Public Utility Commission approves the change. If that happens, the TDSP charges on your bill would increase, but all the other charges (energy charge, base charge or usage charge) have to remain the same – those are fixed.

    You can see all these elements of your price broken down at the top of your EFL.

  • What is a variable-rate energy plan?

    Variable-rate energy plans offer flexibility to customers that aren’t ready for a set contract. Customers on a variable-rate plan can cancel their electricity plan anytime without penalty. However, the rate you pay for electricity may vary from month-to-month.

  • Will I need to pay a deposit?

    Everything Energy doesn’t charge deposits, but once you select a plan and provider, we’ll send you to their website to complete your enrollment. Retail Electricity Providers may require customers to pay a deposit. During enrollment, you’ll learn of any deposit requirements.