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What if I want to switch providers?

Posted on by nrg-staging

If you sign up for a variable rate plan, you can switch plans or providers at any time without an early termination fee. If you have a fixed rate plan, and you switch providers during your contract term, you may be charged an early termination fee. Your termination fee will be listed in the EFL for your plan. At the end of your contract term, your provider will notify you that your contract is complete an you can switch plans with the same provider, or choose a provider without an early termination fee.

When it’s time to find a new provider, we can help you get the best rates in your area, and great customer service too.

and we’ll help you find available plans in your area. When you sign up, your new provider will coordinate with your old provider to complete the switch.

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